Our DMNews blog, Direct Line, is now being fed to Twitter. Thanks to all who are already following us — we look forward to following you as well.
Related Posts
How to Improve Customer Experience With Data-Driven Personalization: 18 Expert Insights
How do you use data and analytics to personalize your marketing efforts and improve the customer experience? We…
17 Top Platforms and Tactics for Effective Customer Communication
What’s one platform or channel you use effectively for customer communication and engagement? We asked 17 business leaders,…
3 Ways Automation is Reshaping Customer Service
With each passing day, automation is continuing its evolution around the world. It’s having a particular impact on…