Johnson & Hayward President Dies of Heart Attack
J. Craig Johnson, 69, president of Johnson & Hayward Inc., Clifton, NJ, died April 10 of a heart…
Netscape Stock Jumps on Rumor of Merger
Merger rumors continue to swirl around Netscape Communications, the software company whose Navigator Web browser continues to lose…
Banking Group Endorses 2 Harte-Hanks Programs
The Corporation for American Banking (CAB) has endorsed Harte-Hanks Data Technologies' Market Advantage and P/CIS Marketing Customer Information…
Periphonics Moves to Position IVR in Italy
Telephone technology solutions provider Periphonics is seeking to convince Italian businesses of the benefits of Interactive Voice Response…
Best Responders Often Are the Highest Spenders
Tim Berry's otherwise excellent article (“Developing an Acquisition Modeling Strategy,” April 20) contains a minor technical flaw. He…
Energy Firms Turn up Dereg Competition
Energy service companies looking to light up their customer base before the start of staggered deregulation in New…
Consultants Bring Expertise, Objectivity to Operations
As the telephone becomes a greater generator of revenue and a better facilitator of one-on-one marketing, companies are…
Morbid Vanity Generates Thousands of Calls
Ten years ago, Vidal Herrera, living on disability after rupturing three discs by hoisting a 5-foot 2-inch, 285-pound…
IntelliQuest Positions Itself to Technology Marketers
IntelliQuest, a provider of information-based marketing services, Atlanta, is seeking to attract technology telemarketers with its new division,…
Circuit City Ends 1-800 Telephone Support
At a time when many companies are beefing up their call center support, computer and electronics retailer Circuit…