Riding the Social Media Wave Through Private Chat
It has long been a marketer’s nightmare that social media can amplify a single bad customer experience into…
Trending on Shutterstock
A new global integrated campaign from Shutterstock, the brand’s first such effort in six years, is aimed at…
Cultivating the Next Generation of Marketers
In June, Marketing EDGE will host their fourth annual EDGE Awards, honoring leaders and “Rising Stars” in the…
Customer Watch: The Present and Future of Surveys
Is the concept of the customer survey as outdated as the gold watch presented to a career company…
ECommerce Equalizer
In eCommerce, the limitless options for online shoppers have organized into a limited, top-heavy landscape. To keep up…
High Fidelity Data Turns up Hearing Aid Sales at Oticon
Hearing aid maker Oticon continues to gain recognition for its Opn line of devices, among users and care…
Subway Looks to Boost Brick-and-Mortar Sales with Next-Gen Texts
Loyalty programs keep guests coming back for more purchases. But what about an industry’s loyalty to specific marketing…
Under the Tree for 2019: Customer Experience & Beyond
Our experts aren’t done yet sharing their gifts of foresight by the fire. This round covers all facets…
Under the Tree for 2019: Video Edition
What TV and video innovations will make their mark in the new year? There are as many possibilities…
Under the Tree for 2019: AI Edition
It’s that time of year again, and we’re all gathered round the toasty fire. For our look ahead,…