Customer Experience

For me, there’s always been good reason to look forward to Super Bowl Sunday. But even if you’re…

L.L. Bean’s first Midwest store opened September 12, reports the Chicago Tribune in an article featuring an interview…

An article in Vermont newspaper Brattleboro Reformer reports that local residents have been receiving direct mail fundraising solicitations…

The U.S. Postal Service is ramping up its child safety public service campaign for the beginning of the…

The volume of cargo coming into the major US ports can be measure of how retailers are faring…

The Baltimore County Police Department has launched a direct mail campaign intended to encourage Honda owners to lock…

PlayboyU.com, a social networking site owned and operated by Playboy Enterprises, Inc., is using mobile marketing to reach…

This week Google said it would cut its data retention period from 18 to 9 months. The new…

Here’s a story for all you catalog lovers. There’s a new exhibition of 145 mail-order catalogs dating from…

I moderated a panel yesterday at the Promotion Marketing Association’s Digital Summit Summit, and ended up listening closely…