Customer Experience

Shop.org’s FirstLook conference started tonight at the Gaylord Palms Resort in Kissimmee, FL, just down the road from…

“A lot of retailers are now talking about their most important customers,” explained Diane Rinaldo, Yahoo’s Senior Director,…

More and more bloggers may become podcasters due to the latest offering from San Francisco-based Odiogo. The software…

Yesterday, media company BubblePLY.com announced the launch of its free video editing service, Ply Media, which allows anyone…

The next time you send a marketing e-mail or letter to someone at the office, be sure you…

This week’s National Retail Federation show at the Javitz Center was an expo into the future of shopping.  Mutichannel…

On January 11 when European football star David Beckham made the startling announcement that he would join American Major…

In an effort to provide knowledge, tools, and control to e-commerce merchandising managers, Mercado Software launched Mercado 4.0.…

Response Mine, the search marketing firm in Atlanta, appears to be continuing on a healthy growth path. When…

We’ve received some very gratifying comments about the DM News print edition in the past week. After reading…