Browsing Category
News
52381 posts
TSIG Places Hopes in New Execs
With an executive reorganization and recent string of transactions poised to help it grow, TeleServices International Group Inc.,…
Italian Necktie Collection Checks Outsourced Calls
CHESHIRE, CT-The Desantis Collection, an upscale gentlemen's accessories catalog, with silk neckties hand-picked from Italy, is not the…
Congress to Address Postal Issues in Coming Weeks
With the Senate back this week from the Fourth of July recess and the House returning July 13,…
Gage Marketing Partners with AHL
Gage Marketing Group, a Minneapolis-based firm that specializes in integrated marketing strategy and fulfillment, is finalizing a deal.,…
Timeshare Company Wants Reps to “Think Vacation”
Resort Condominiums International has taken a permanent vacation from the standard call center setup, with a flagship center…
Harte-Hanks Announces Alliance With Acuity WebCenter Solution
In a bid to expand its Internet services for users, Harte-Hanks Response Management, New York, a provider of…
IBM Consolidates Call Centers with New Global Strategy
ORLANDO, FL-In the hopes of creating a streamlined global service model for teleservices, IBM plans to consolidate its…
Increased Competition Means Growth for Toll-free Market
Bolstered by intense competition among service bureaus and information providers and increased demand by users, the toll-free industry…
The Gap Expands Service Into Same-Day Delivery
Through a delivery test that seems to liken it more to being a pizzeria or Chinese restaurant, casual…
Two Big Six Accounting Firms Merge, Branch Into Database Consulting
The trend toward customer-focused marketing has spurred Big Six accounting firms like Coopers & Lybrand and Price Waterhouse…