holiday shopping

E4L Inc., Los Angeles, an infomercial and Internet marketer formerly named National Media Corp., hopes to reinvent itself…

Inadequate Web-site customer service could cost online retailers $3.2 billion this holiday season, a doubling of the $1.6…

Everyone loves a bargain, but SmartShop.com, a comparison-shopping service launching Thanksgiving Day, has built its site on the…

Funny how Wall Street works. A cataloger beats its third-quarter earnings by 12 percent, its year-to-date earnings are…

Jonathan King was selling jams and jellies nine years ago on a card table at farmers’ markets along…

CVS.com has locked out potential competition by being named sole online retailer of nonprescription drugs and general healthcare…

There are many ways to measure the catalog industry to gauge its health: sales per book, response rates,…

Online gift registry WishClick.com, Foster City, CA, will debut this fall boasting neither inventory nor sales function. The…

As we begin the fourth quarter of the year, allow me to share my near-term perspective on the…

A year after it debuted on the Internet, upscale retailer Nordstrom Inc. will try to crack the weakest…