Hitmetrix - User behavior analytics & recording

The 17 Coolest Metrics We Extracted from Phone Calls in Q1

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CLICK HERE to register and view this webcast for free on demand.

Tuesday, June 17
1:00PM ET/ 10:00AM PT

In Q1, the LogMyCalls Conversation Analytics engine analyzed millions of call segments across dozens of industries. This data was analyzed using speech recognition technology and hundreds of thousands of proprietary algorithms. We extracted data about caller lead score, conversion rate, missed opportunities, sales skills, and even caller agitation. In this webinar you’ll get an in-depth look at the most stunning data—data that NO ONE has ever extracted from calls before: 

What did we learn from analyzing MILLIONS of call segments from dozens of industries?

  • 29% of all calls resulted in a conversion
  • 46% of sales inquiries are missed opportunities for revenue
  • How does Conversation Analytics know there was an appointment set or a sale made on the calls
  • What percentage of calls result in a sale? – What ONE sales skill can improve your conversion rate by 10.4X!!!?

Featured Speaker:

McKay Allen, Inbound Marketing Manager, LogMyCalls

McKay Allen is a respected marketer and demand gen expert. He has spoken at events across North America including SMX, Social Media Strategies Summit, and SES. He has authored articles in Search Engine Journal, Direct Marketing News, Search Engine Watch, Social Media Examiner and numerous other publications. He has placed content on MSNBC, Forbes.com, ABC News, and even the Google Analytics Blog. 

Currently, McKay is the Inbound Marketing Manager at LogMyCalls. He directs the content, PR, and demand generation cycle and strategy. 

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