What People Don’t Know About Chatbots, From the Creators Themselves
Vijay Pullur, cofounder and president, Pramati Technologies Bots are not magic, but many people assume they are because…
Brands in the Time of Trump: A Running List
Ad tech company AppNexus has barred conservative news site Breitbart from using its app tools. AppNexus said the…
Fluent Election Postmortem Challenges Conventional Wisdom
Fluent’s completed polling of omnichannel marketing found Hillary Clinton and Donald Trump consistently almost equal on ad recollection,…
Five Minutes With: Salesforce Ventures VP Matt Garratt
The following is an email Q&A with Matt Garratt, VP of Salesforce Ventures & Corporate Development How do you…
Facebook’s Walled Garden Shows Cracks
The past six months have been perhaps the worst in Facebook’s lifetime. For seemingly years, Facebook has slowly…
USPS Reports Increasing Loss for FY 2016
The USPS reported a net loss of $5.1B for its 2016 fiscal year (October 1, 2015 – September…
Twitter Continues to Do Anything But Fix Its Abuse Issues
Twitter’s recent announcements – the killing of Vine and the introduction of customer service chatbots — are headscratchers…
What Marketers Have Learned From Campaign Season
It’s rote to say that every election is different, but it’s definitely true this time. For example: Novice…
Amazon Could Be Big Winner in NYT-The Wirecutter Acquisition
The New York Times recently announced acquisition of independent media startup The Wirecutter is not only a victory…
Trump’s Latest Gambit: TrumpTV on Facebook
Days after news broke that Facebook seriously considered censoring some of Donald Trump’s Facebook posts for hate speech,…