The Thursday Stack: Welcome to the Chocolate Factory
To the historic chocolate factory on Manhattan’s West 46th Street last night for the grand opening of Gramercy…
United Way and Salesforce Are Making a Global Social Impact
United Way Worldwide is all about improving lives, focusing on health, education, and income in challenged communities. That’s…
Infogroup: 5 Key Marketing Trends for 2020
Growth strategies for brands in 2020, like every year, will be defined in part by key trends, like…
The Thursday Stack: A Double Dose of Forrester
Let’s kick off with a double shot from Forrester, the customer obsession-focused analysis firm, busy as ever producing…
Zendesk Launches Sales App Marketplace
If customer experience means providing a frictionless journey across all touchpoints, from pre- to post-purchase, most vendors have…
7 Major Trends for 2020: Part Two
Part Two of a two-part article in which I discuss 2020 trends with founding partner and Chief Client…
Realigning the Fundamentals: 7 Major Trends for 2020
The publication of the annual Fjord Trends report is a major event for anyone interested in future-gazing in…
The Marketing Tech “Specialist or Generalist” Dilemma
About a year ago, I was debating the topic of consolidation in the marketing tech space with Chief…
The Rumors About Google and Salesforce Make No Sense
The swirling rumors about a Google acquisition of Salesforce seem to have their roots in this Business Insider…
Facebook’s Shallow Policy on Deepfakes
It’s worth saying upfront, it’s a good thing that Facebook is addressing what has the potential to be…