Building a customer relationship, one click at a time
The Internet is great for disseminating information. One of its nicest side-effects is the amount of user data it…
Zendesk predicts customer service outcomes
What is the worst outcome for a retailer? When a disappointed customer decides to shop someplace else. Zendesk…
FameBit goes beyond YouTube to match talent with brands
FameBit extended the reach of advertisers into social media last week when it launched the latest version of…
Putting a user-friendly front-end on Statistics
The world runs on numbers, which can be confusing when a company runs on words. Optimizely is bridging…
Semcasting hires domain experience
“Hiring is no easy task. Hiring the right people is harder.” That is how Ray Kingman, CEO of Semcasting,…
Livefyre Deal with Adobe, Salesforce Promises Exponential Growth
A mouse among giants, LiveFyre announced today it will be integrating its automated cloud-based brand curation service with similar services…
Formstack: making forms sexy
Formstack was one off those little companies that started doing one thing, but ended up doing another. When it…
AgilOne’s future intelligence
Omer Artun cannot predict the future. But he has a pretty good idea what it might look like.…
Brandcast Ending HTM-Hell
Every web site is hand-made by an artisan. He must write intricate code to make anything happen. And…