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Customer Experience
1434 posts
Why Younger Generations Are Demanding More from Corporations on Social Issues
In recent years, there’s been a noticeable change in how younger generations, especially Millennials and Gen Z, see…
Digital Marketing Tips for Unique Clothing Brands
Building a unique clothing brand is exciting, but standing out in a market with competition requires a strong…
How to Gather and Use Customer Feedback: 15 Strategies from the Experts
What’s one strategy you use to gather and act on customer feedback? How has this improved your customer…
How to Improve Customer Experience With Data-Driven Personalization: 18 Expert Insights
How do you use data and analytics to personalize your marketing efforts and improve the customer experience? We…
17 Top Platforms and Tactics for Effective Customer Communication
What’s one platform or channel you use effectively for customer communication and engagement? We asked 17 business leaders,…
3 Ways Automation is Reshaping Customer Service
With each passing day, automation is continuing its evolution around the world. It’s having a particular impact on…
How to Create a Consistent Customer Experience: 8 Expert Insights
Creating a consistent customer experience across multiple locations or channels is crucial for business success. To shed light…
How Can You Map and Optimize the Customer Journey?
Unlock the secrets to optimizing the customer journey with insights from seasoned experts. With the expertise of co-founders…
Using Customized Poly Mailers to Stand Out in a Saturated eCommerce Marketplace
In eCommerce, every touchpoint with your customer matters. Packaging, often overlooked, is a powerful tool to create a…
4 Ways to Improve Your Shopify eCommerce Store
These days, there has been a drastic shift from highstreet shopping to eCommerce. Many businesses have a Shopify…