Psychology says people who let others go first in line when they seem rushed display these 6 situational awareness traits that most people are too self-focused to develop

Psychology says people who clean as they cook instead of leaving everything for the end display these 8 distinctive traits

WPP left its beach at Cannes Lions this year after holding it for years and an independent AI agency took the space, which is a minor real estate story that happens to describe the entire holding company model in a single transaction

An agency submitted fabricated case study materials to Cannes Lions last year, won a Grand Prix and 11 other awards on the strength of them, had all 12 revoked, and the festival responded by requiring every future entry to be personally signed off by the CEO and the CMO

When an AI interaction goes badly, 38% of consumers blame the brand and not the AI vendor, which means every AI deployment in a customer journey is a brand risk that most legal and marketing teams are still treating as a technology decision

For twenty years Google held more advertising revenue than any company on earth. In 2026, Meta is forecast to overtake it by $4 billion on the back of an AI system that selects the audience, writes the creative, and optimizes the budget without a human in the loop

The brands earning durable loyalty stopped competing at the moment of purchase and started competing in everything the customer does with it afterward

Scientists can now mark the exact point a behavior stops being a decision, and for anyone who watches themselves for a living it names something you have felt happen and never timed

A Clemson study reframed consumer happiness and the finding is this: shopping calms stress for an afternoon, but the purchases that actually raise long-term wellbeing are the ones that disappear into how someone already lives

Goleman’s research found that EI competencies outpace cognitive skill in distinguishing star performers — and that’s still worth taking seriously