Why most online retail “strategies” are just panic dressed up as innovation

Google updates Demand Gen with new features

Google’s remarketing tool knows what you searched last summer

List brokers became data brokers and nobody updated the ethics

Small businesses keep waiting for the perfect mobile moment — it already passed

USPS just made snail mail digital — and nobody noticed

What happens when your mail carrier wears a Staples polo — and why it should bother you

Billboards still work when you stop treating them like guesswork

List brokers know more about your customers than you do

Half your customers want integration — you’re still gambling on loyalty

The rumor about Salesforce getting acquired is a distraction from the much bigger story underneath it