The Direct Message
Newsletter
Articles
Psychology
Politics
Culture
Digital
Analysis
News
About
Take the Diagnostic
The Direct Message
Newsletter
Articles
Psychology
Politics
Culture
Digital
Analysis
News
About
Take the Diagnostic
Search
Digital
How technology quietly rewrites the way we communicate.
Mobile and social got the buzz, but email and phone still close the sale
Apr 30, 2026
If your customer walked into your office today, could you have a real conversation with them?
Apr 29, 2026
The database acquisitions nobody covered in 2008 explain why your marketing data costs what it does today
Apr 29, 2026
The Super Bowl is a $4 million conversation you can join for free
Apr 29, 2026
Millennials still open their mailboxes, and marketers keep forgetting that
Apr 29, 2026
Budget cuts made your marketing safer, and that’s the most dangerous thing that could happen
Apr 28, 2026
Verizon spent two decades building a logo that seven out of ten people couldn’t name
Apr 28, 2026
Consumers already told you how they want to be reached and you’re still guessing
Apr 28, 2026
Half your customers still want something in their mailbox and you stopped sending it
Apr 28, 2026
General Mills saved $1.8 million by stopping the habit of recreating what they already owned
Apr 27, 2026
See more